SAN DIEGO, April 18, 2011 /PRNewswire/ — Websense (NASDAQ: WBSN), already recognized for technology and market leadership in content security (which includes email, Web, and DLP security), is now claiming 360-degree excellence with a certification for world-class support in the United States, EMEA, and APAC from the Service Capability & Performance (SCP) Standards.

LAWRENCEVILLE, N.J., April 5, 2011 – Albridge Solutions, an affiliate of Pershing LLC, a BNY Mellon company, announced today that it has achieved re-certification under the prestigious Service Capability & Performance (SCP) Standards. Albridge’s re-certification under the SCP Support Standard follows an extensive audit of its Lawrenceville, NJ client support center. The SCP Standards define a stringent set of performance criteria and represent best practices in the industry.

Weston, FL, January 12, 2011 — Ultimate Software (Nasdaq: ULTI), a leading provider of unified human capital management SaaS solutions for global businesses, announced today that the company’s customer service team has achieved its 12th consecutive certification from the Service Capability & Performance (SCP) Standards Certification program.

SAN DIEGO — Teradata Corporation (NYSE:TDC) today announced that its Customer Service Global Support Center has achieved certification for the sixth year against the rigorous requirements of the internationally recognized Service Capability and Performance (SCP) Standards. Teradata achieved certification after an extensive audit of service business operations. “We are extremely proud that the exemplary performance of the Teradata Global Support Center has once again been certified and recognized as best-in-class,” said Tom Stierle, Vice President, Global Customer Service Operations, Teradata. “The real beneficiaries of this performance are our customers – who can be assured the level of support they receive from Teradata is world-class.”

BEDFORD, MA (December 15, 2010) – Progress Software Corporation (NASDAQ: PRGS), a leading software provider that enables enterprises to be operationally responsive, announced today that its Global Field Operations (GFO) Customer Support organization has earned certification under the prestigious Service Capability & Performance (SCP) Standards. The SCP Standards quantify the effectiveness of customer support based upon a stringent set of performance standards and represent best practices in the industry.