LAWRENCEVILLE, N.J., Dec. 2, 2009 – Albridge Solutions, a PNC company, announced today that its client services and operations group achieved certification under the Service Capability & Performance (SCP) Support Standard. Albridge achieved certification following the first extensive audit of its client service center. The SCP Standards quantify the effectiveness of customer service and support based upon a stringent set of performance standards and represent industry best practices.

Landmark, a brand of Halliburton’s (NYSE: HAL) Drilling and Evaluation Division, has announced that its North American and global Customer Support organizations have received certification under the prestigious Service Capability & Performance (SCP) Support Standards program, a highly regarded international standard that recognizes excellence in technology service and support operations.

SCC Soft Computer (SCC) announced today that its Client Services division has achieved certification under the prestigious Service Capability & Performance (SCP) Standards. SCC achieved certification under the SCP Support Standard after an extensive audit of their Clearwater, Florida customer service and technical support center. The SCP Standards quantify the effectiveness of customer service and support based upon a stringent set of performance standards and represent best practices in the industry.

FUJIFILM Medical Systems USA, Inc. announced today that it is the first medical device company to earn certification for its professional services under the prestigious Service Capability & Performance (SCP) Standards program. The SCP Standards quantify the effectiveness of service support based upon a stringent set of standards and represents best practices in the industry. Certification requires comprehensive audits and annual recertification to confirm that companies continue to meet the requirements of the program.

NetApp (NASDAQ: NTAP) announced today that its Technical Support Center achieved certification under the prestigious Service Capability & Performance Standards. NetApp achieved certification under the SCP Support Standard after an extensive audit of its Research Triangle Park, North Carolina, support center. The SCP Standards quantify the effectiveness of customer support based upon a stringent set of performance standards and best practices in the industry.

Advent Software, Inc. (NASDAQ: ADVS), a leading provider of software and services for the global investment management industry, today announced that its Investment Management Group (IMG) Client Support and Professional Services organizations have achieved certification under the prestigious Service Capability & Performance (SCP) Standards.

EMC Corporation(NYSE:EMC), the world leader in information infrastructure solutions, today announced that its Global Services Customer Support Centers have achieved certification under the prestigious Service Capability and Performance (SCP) Support Standard, for the tenth consecutive year.EMC achieved certification after an extensive audit of its Hopkinton, Mass; Pleasanton, Calif.; Burlington, Ontario, Canada; Cork, Ireland; and North Ryde, New South Wales, Australia Support Centers. EMC is among only five companies that have achieved ten consecutive years of SCP certification.The SCP Support Standard quantifies the effectiveness of customer service and support based upon a stringent set of performance standards and industry best practices.

RelayHealth, the leading provider of healthcare connectivity services, today announced that its claims clearinghouses have achieved its seventh consecutive certification under the prestigious Service Capability & Performance (SCP) Standards. Representing best practices in the industry, the SCP Standards provide a stringent measure of customer support quality and effectiveness. RelayHealth achieved certification by successfully completing a rigorous on-site audit and interview process whose outcome confirmed continued excellence in a number of areas including overall service delivery and daily performance metrics.

Wonderware, a business unit of Invensys, today announced that its Customer First support organization, has again achieved certification against the prestigious Service Capability & Performance (SCP) Standards. Representing best practices in the industry, the SCP Standards quantify the effectiveness of customer service and support based upon a stringent set of performance standards. The Customer First Technical Support Center underwent a stringent audit, conducted by Service Strategies Corporation, in order to attain certification against the standards for the sixth consecutive year.

CompuCom Systems, Inc., a leading IT outsourcing company, today announced that its award-winning Service Desk offering has achieved certification under the prestigious Service Capability & Performance (SCP) Standards for the eleventh consecutive year. CompuCom achieved certification after an extensive audit of its Service Desk operations in 2008. Representing best practices in the industry, SCP Standards quantify the effectiveness of client services based upon a stringent set of performance standards.