Service Strategies News
Events
Professional Services Webinar: High Performance Strategies for Success
Monday, August 25, 2008 @ 10:00 AM PST ( 1:00 PM EST)
Services Industry Summit - Strategies for Service Excellence
October 6–8, 2008 - Las Vegas, NV
Service Strategies News
Industry Summit to Showcase Strategies for Technology Services Excellence
Service Strategies Corporation today announced that the final agenda is set for its “Services Industry Summit: Strategies for Service Excellence” event taking place in Las Vegas, NV from November 5 – 7, 2007.
Research Reveals Existing Service Business Models May Not Be Sustainable
Service Strategies Corporation, the leading provider of standards, career development and strategic advisory services for the technology services market, today announced the results of a new study on the challenges facing the services industry. More than 130 participants worldwide contributed to the study conducted by Noventum Service Management Consultants, a leading European services consultancy and partner of Service Strategies. A new report titled “Strategies and Challenges in Service Management” details the results.
Service Strategies and Alexander Consulting Announce Professional Services Partnership
Service Strategies Corporation, administrator of the internationally recognized Service Capability & Performance (SCP) Standards and Alexander Consulting, a management consultancy that creates and implements strategies for professional services organizations, today announced the formation of a strategic partnership.
Customer News
Advent Software Earns Prestigious Service Capability & Performance Certification for Third Straight Year
SAN FRANCISCO – November 15, 2007 – Advent Software, Inc., (NASDAQ: ADVS), the leading provider of software and solutions for the global investment management industry, today announced that, for a third consecutive year, its Investment Management Group’s Client Support organization has achieved certification under the prestigious Service Capability & Performance (SCP) Support Standard.
CompuCom Systems Achieves Certification Under the Prestigious Service Capability & Performance (SCP) Standards for 10th Consecutive Year
CompuCom Systems Achieves Certification Under the Prestigious Service Capability & Performance (SCP) Standards for 10th Consecutive Year
Certification Recognizes CompuCom for Delivering Top Quality Service; CCSI CompuCom in Mississauga,
EMC Earns Certification Under the Prestigious Service Capability & Performance (SCP) Standards for Ninth Consecutive Year
HOPKINTON, Mass – March 17, 2008 – EMC Corporation (NYSE:EMC), the world leader in information infrastructure solutions, today announced that its Global Services Customer Support Center in Hopkinton, Mass. has achieved certification under the prestigious Service Capability & Performance (SCP) Standards.