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To learn more about our services & resources please contact a Service Strategies representative

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Service Strategies
17075 Via Del Campo
San Diego, CA 92127
Office - 858.674.4864
Toll Free - 800.552.3058
Fax - 858.674.1192
info@servicestrategies.com

Career Development

Service Strategies has been delivering technology service and support specific education for more than fifteen years. Our content and instructor expertise sets our education apart from anything else in the industry. We work with you to gain tangible, measurable results through our collaborative process of setting expectations, measuring results, and reinforcing target behaviors, as well as preparation for globally accepted certification.

Develop Your PeopleAdopt Industry StandardsLeverage Consulting Services

Service Strategies offers specialized consulting services to improve your service operations

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Content

Our educational materials and interactions are designed specifically for management and staff that works in technology service and support. Our course content was developed directly out of these functional areas and provides an unparalleled level of education with your objectives and goals firmly in mind.

Instructors

Service Strategies instructors are industry experts with many years of experience working in technology service and support. This leads to very interactive classrooms where real issues are addressed and solved with long lasting benefits.

Service Strategies assists technology companies in gaining real, measurable results through our structured career development process. Whether you are defining current business challenges, searching to measure ROI, selecting courseware and a reinforcement process, or looking to define an observation process, Service Strategies can help.


Every member of your staff can become certified at the level that most benefits their career goals.

  • Service Representative
  • Support Professional
  • Support Specialist
  • Support Supervisor
  • Support Manager
  • Field Service Manager
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Courses designed specifically for Individual Development

  • Service Representative
  • Support Professional
  • Support Specialist
  • Field Service Professional
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Courses designed specifically for Management Development

  • Support Supervisor
  • Support Manager
  • Field Service Manager
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Service Strategies offers management level workshops in a variety of topic areas.

  • Customer Loyalty
  • Financial Management for Support
  • Teambuilding for Support
  • Making It Stick
  • Knowledge-Centered Support
  • Designing Services That Perform
  • Account Management for Support
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To learn more about the Service Strategies' industry leading solutions and what they can do for your business, Contact us or call at 858.674.4864 or toll free in North America 800.552.3058.

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