Dont Confuse One For Another Customer satisfaction, retention, and
Archives for 2005
By: Dr. Baumin Lee - CIO, 95Teleweb, Inc. Dr. Baumin Lee discusses
By: Tom Sweeny - Principal, ServiceXRG Mr. Sweeny presents
By: Tony Susi - Director, Global Technical Support, EMC Mr.
By: John Chisholm, Chairman and CEO - CustomerSat, Inc. Mr.
By: Debbie Nash - Operations Manager, Support, Aspen Technology
By: Bob Galley - Senior Director, Software AG Mr. Galley
By: Gary Jones - Director, Customer Support, Quantum
Contributed by: Aspen Technology The business world has embraced the
Contributed by: Sage Software Customer Support not only addresses the