By: Karun Sukhwani, Customer Support Manager, Global S-Business - Read Now
Archives for 2006
Customer Loyalty as a Key Support Focus
By: John Hamilton - Service Strategies The presentation outlines key Read Now
Bringing the Chickens Home to Roost
By: James Cowie, Director - Citect Discusses the business Read Now
Managing Performance Improvement Across a Region
By: Gopinarth Amargol, Customer Support Manager - Mentor Read Now
The eSupport Advantage
By: Justin Russell - FujiXerox Providing regional customers with Read Now
Zen and the Art of Keeping Excellent Support Reps
By: Maureen LoBue, Service Strategies This title may sound somewhat Read Now
Tying Performance to Customer Satisfaction
By: Greg Coleman, Service Strategies When looking at how companies Read Now
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