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UID:7581-1491472800-1491490800@servicestrategies.com
SUMMARY:Service Executive Forum
DESCRIPTION:Invitation Only Forum for Service Executives\nService Strategies is sponsoring a Service Executive Forum in Palo Alto\, CA on April 6th. The session\, which will be hosted by Cloudera \, brings together service executives interested in sharing their insights and discussing the issues and trends affecting their business. The event provides an opportunity to engage with your peers in the industry and network on topics important to your business. \nThe theme of the event will center on the topic of Customer Success… but will allow topics on any service-related issues you’d like to discuss with your professional peers. Examples of topics already suggested include: \n  \n\nWhat’s best way to automate your Customer Experience program?\nHow do you manage Customer Intelligence from multiple sources?\nHow are you adapting your strategies to handle Cloud based products and services?\nIs there an optimal organizational structure to drive Customer Success in a software or cloud business?\nWhat are best practices and metrics at leading software and SaaS providers for deployment\, adoption\, and Customer Success?\n\nWho Should Attend \nService Executives from technology companies in the Bay Area (or farther afield).  More specifically\, those involved in shaping the strategic direction of their services organization.  Because titles vary from company to company\, it’s not unusual to also have Directors or even Senior Managers in the room.  The idea is to help crystallize your thinking by sharing ideas\, strategies\, and experiences with your professional peers. \nEvent Cost \nThere are no fees associated with this invitation only Service Executive Forum. Lunch will be provided to all attendees. \nThe event is limited to 16 participants. Contact Us if you are interested in attending. \n  \n 
URL:https://servicestrategies.com/event/service-executive-forum/
LOCATION:Cloudera Inc.\, 1001 Page Mill Rd\, Building 3\, Palo Alto\, CA\, 94305\, United States
CATEGORIES:Conferences
ORGANIZER;CN="Service Strategies":MAILTO:info@servicestrategies.com
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DTSTART;VALUE=DATE:20161005
DTEND;VALUE=DATE:20161006
DTSTAMP:20260426T071320
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LAST-MODIFIED:20160907T013441Z
UID:7006-1475625600-1475711999@servicestrategies.com
SUMMARY:2016 Service Industry Summit
DESCRIPTION:Join us in San Diego on October 5th and 6th for the 2016 Service Industry Summit.\nREGISTER NOW\n  \nThe Service Industry Summit event brings together industry leaders dedicated to the evolution of technology service and support. Discover how to navigate the challenges of a changing service landscape and prepare your organization for success. \nYou will learn from industry leading service organizations\, share best practices and discuss the latest issues and trends critical to your business. Our Service Industry Summit events are geared towards service leaders of all levels and provide a unique opportunity to network with your peers\, receive expert advice and discuss issues critical to your service business. View the agenda below for details of the speakers\, sessions and workshops. \nTopics slated for discussion include:\n \n\nPerspectives on the Global Technology Service Industry\nNew and Evolving Global Support Models\nEffective Customer Experience Management\nLinking Customer Feedback to Operational Improvement\nCreating an Effortless Web Support Experience\nAnd more…..\n\nIn addition to best practices presentations\, the event includes an Executive Forum session where service leaders will discuss the latest issues and trends affecting their businesses\, and\, a Customer Success Workshop that will provide the tips\, tricks and tools that service leaders need to transform their organizations into customer success superstars. \nEvent Cost \nFull Event – $995.00 (includes executive forum or workshop and the Summit day)\nWorkshop Only $695.00 (includes executive forum or workshop only) \n  \nREGISTER NOW\nSponsor \n \n  \n 
URL:https://servicestrategies.com/event/service-industry-summit-2016/
LOCATION:Omni Hotel San Diego\, 675 L Street\, San Diego\, CA\, 92101\, United States
CATEGORIES:Conferences
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