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Home > 2010

Archives for 2010

December 24, 2010

Teradata Global Support Center Recognized as a Leader in Customer Service

SAN DIEGO — Teradata Corporation (NYSE:TDC) today announced that its Read Now

December 16, 2010

Kevlar Vests & Iron Underwear: What It Takes to Lead Services in a Product Company

Best Practice Webinar from Service Strategies Hosted by Service Read Now

December 15, 2010

Independent Audit Recognizes Top Quality Customer Service from Progress Software

Progress Earns Certification Under the Prestigious Service Capability & Read Now

December 3, 2010

Implementing a Strategy to Effectively Run Your Service Business

Presented at the Service Industry Summit by: Tom Stierle, Vice President, Read Now

November 12, 2010

CompuCom Earns Certification Under the Prestigious Service Capability & Performance (SCP) Standards

Certification Recognizes CompuCom for Delivering Top Quality Read Now

October 28, 2010

Overcoming a Mountain of Bad Data the NetApp Way

Presented at the Service Industry Summit by: Nicholas Howard, Senior Read Now

October 28, 2010

New vs. Known: Theory & Application

Presented at the Service Industry Summit by: Andy Westlund, North America Read Now

October 28, 2010

Leveraging Partnerships in All Aspects of the Service Business

Presented at the Service Industry Summit by: Chad Williams, Vice President Read Now

October 28, 2010

Four Strategies to Energize Service Growth and Thrive in the Recovery

Presented at the Service Industry Summit by: Lisa Nirell, Chief Energy Read Now

September 8, 2010

Transforming Customer Service through Vision and Strategy

Delivered by Steve Richard, Vice President of Product Support for Vertex Read Now

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