Outstanding Presentations, Great Networking Opportunities and a Fantastic Venue!
The Service Industry Summit brings together industry leaders dedicated to the evolution of best practices for technology service and support.
Learn from industry leading service organizations, share best practices and discuss the latest issues and trends critical to your business. Presentations and workshops will explore:
- Optimizing the Service Organization
- Service Economics - Profitable Growth through Services
- Conversations for Creating Star Performers
- Creating Effective Account Management Programs
- Transforming Services in the World of Life Sciences
Pre-conference workshops and forums will be held on October 24th and the main summit agenda on October 25th. We look forward to seeing you in Las Vegas!
Main Summit Agenda
The main summit agenda will feature presentations from service executives, industry experts and a leading author and executive coach. Attendees will enjoy presentations from leading companies such companies as:
- EMC
- Illumina
- McKesson
- Siemens PLM Software
- SCC Soft Computer
- Noventum Service Management
- The Professional Development Group
Pre-Conference Workshops
Pre-conference workshops provide an opportunity for a deeper exploration of issues and trends. Workshops include:
- Executive Forum Session
- Increasing Staff Performance Through Mentoring
- SCP Community Roundtable (Members Only)