Leading Technology Service and Support Consulting. We leverage our enormous base of experience, wealth of best practice resources, and the latest quality management …
World-class technical support and service training courses. Service Strategies can help your organization achieve real, measurable results through our structured training and …
The Service Capability & Performance (SCP) Standards Establish the Global Benchmark for Service Excellence. SCP Standards provide more than a simple quality program. They establish a …
If you are a service leader looking to advance your career this service leadership webinar is a MUST attend.
Participants will learn how to provide effective feedback, use structured coaching processes, address performance issues and be introduced to situational leadership strategies.
In this highly-interactive workshop participants will learn the skills to become a top performing Strategic Account Manager and have the confidence to deal effectively at all levels within their accounts.