Leading Technology Service and Support Consulting. We leverage our enormous base of experience, wealth of best practice resources, and the latest quality management …
World-class technical support and service training courses. Service Strategies can help your organization achieve real, measurable results through our structured training and …
The Service Capability & Performance (SCP) Standards Establish the Global Benchmark for Service Excellence. SCP Standards provide more than a simple quality program. They establish a …
Join us on Thursday, June 23rd for this complimentary webinar. Learn the “three dimensions” of managing virtual service teams and how the level of trust impacts the speed of doing business.
The event brings together industry leaders dedicated to the evolution of technology service and support. Discover how to navigate the challenges of a changing service landscape and prepare your organization for success.