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Service Strategies

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Home > Training > Public Training Course Schedule

Public Training Course Schedule

  • Upcoming Sessions
 

Virtual courses typically start at 12:00 PM Eastern Time

Advanced Service Leadership

(U.S. Dates Only)InfoRegister Online
March 18 - 21, 2024San Diego, CA

Support Manager

(8 sessions over 2 weeks)
InfoRegister Online
October 16 - 19, 23 - 26, 2023Virtual (EMEA Region)
November 13 - 16, 20 - 23, 2023Virtual (APAC Region)
December 4 - 7, 11 - 14, 2023Virtual (NA Region)
February 19 - 22, 26 - 29, 2024Virtual (APAC Region)
March 4 - 7, 11 - 14, 2024Virtual (NA Region)
April 29 - May 2, 6 - 9, 2024Virtual (NA Region)
June 17 - 20, 24 - 27, 2024Virtual (APAC Region)
July 22 - 25, 29 - August 1, 2024Virtual (NA Region)
September 16 - 19, 23 - 26, 2024Virtual (NA Region)
November 4 - 7, 11 - 14, 2024Virtual (APAC Region)
December 2 - 5, 9 - 12, 2024 Virtual (NA Region)

Support Supervisor

InfoRegister Online
October 3 - 5, 10 - 12, 2023Virtual (EMEA Region)
November 7 - 9, 14 - 16, 2023Virtual (NA Region)
February 6 - 8, 13 - 15, 2024Virtual (NA Region)
May 14 - 16, 21 - 23, 2024Virtual (NA Region)
August 20 - 22, 27 - 29, 2024Virtual (NA Region)
November 12 - 14, 19 - 21, 2024Virtual (NA Region)

Field Service Manager

(8 sessions over 2 weeks)
InfoRegister Online
October 16 - 19, 23 - 26, 2023Virtual (EMEA Region)
November 13 - 16, 20 - 23, 2023Virtual (APAC Region)
December 4 - 7, 11 - 14, 2023Virtual (NA Region)
February 19 - 22, 26 - 29, 2024 Virtual (APAC Region)
March 4 - 7, 11 - 14, 2024Virtual (NA Region)
April 29 - May 2, 6 - 9, 2024Virtual (NA Region)
June 17 - 20, 24 - 27, 2024Virtual (APAC Region)
July 22 - 25, 29 - August 1, 2024 Virtual (NA Region)
September 16 - 19, 23 - 26, 2024Virtual (NA Region)
November 4 - 7, 11 - 14, 2024Virtual (APAC Region)
December 2 - 5, 9 - 12, 2024 Virtual (NA Region)

Field Service Supervisor

InfoRegister Online
November 7 - 9, 14 - 16, 2023Virtual (NA Region)
February 6 - 8, 13 - 15, 2024Virtual (NA Region)
May 14 - 16, 21 - 23, 2024Virtual (NA Region)
August 20 - 22, 27 - 29, 2024Virtual (NA Region)
November 12 - 14, 19 - 21, 2024Virtual (NA Region)

Team Leadership

InfoRegister Online
October 23 - 25, 2023Virtual (NA Region)
March 26 - 28, 2024Virtual (NA Region)
July 9 - 11, 2024Virtual (NA Region)
October 29 - 31, 2024Virtual (NA Region)

Strategic Account Management

InfoRegister Online
January 22 - 24, 2024Virtual (NA Region)
June 3 - 5, 2024Virtual (NA Region)
October 7 - 9, 2024Virtual (NA Region)

Support Professional

InfoRegister Online
January 23 -25, 2024Virtual (NA Region)
April 23 - 25, 2024Virtual (NA Region)
October 14 - 16, 2024Virtual (NA Region)
 

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Training Courses

  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
    • Field Service Engineer
  • Management Development
    • Support Supervisor
    • Support Manager (Virtual 8 sessions over 2 weeks)
    • Field Service Manager
    • Field Service Supervisor
    • Team Leadership
  • Account Management
    • Strategic Account Management
    • Services Pro 3.0 Advanced Workshop
    • Resident Engineer Workshop
  • Career Certification
    • Certified Support Managers
    • Certified Support Supervisors
    • Certified Field Service Managers
    • Career Certification Exam Center
  • Educational Workshops
    • Problem Solving Workshop
    • Strategic Planning
    • Knowledge-Centered Support
  • Online Learning Center

Upcoming Classes

View Full Schedule

 

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Contact

16769 Bernardo Center Drive, Suite 1-244 | San Diego, CA 92128

858.674.4864 - Corporate | 800.552.3058 - Toll Free

info@servicestrategies.com

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Consulting Services
  • Strategic Planning
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  • Service Process Design
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Training Services
  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
    • Field Service Engineer
  • Management Development
    • Support Supervisor
    • Support Manager (Virtual 8 sessions over 2 weeks)
    • Field Service Manager
    • Field Service Supervisor
    • Team Leadership
  • Account Management
    • Strategic Account Management
    • Services Pro 3.0 Advanced Workshop
    • Resident Engineer Workshop
  • Career Certification
    • Certified Support Managers
    • Certified Support Supervisors
    • Certified Field Service Managers
    • Career Certification Exam Center
  • Educational Workshops
    • Problem Solving Workshop
    • Strategic Planning
    • Knowledge-Centered Support
  • Online Learning Center
Service Standards
  • Support Standard
  • eService Standard
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  • Professional Service Standard
  • SCP Features and Benefits
  • SCP Sponsor Companies
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