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Service Strategies

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Home > Training > Public Training Course Schedule

Public Training Course Schedule

  • Upcoming Sessions
 

Virtual courses typically start at 12:00 PM Eastern Time

Service Leadership

(U.S. Dates Only)InfoRegister Online
October 10 - 13, 2022San Diego, CA

Support Manager

(8 sessions over 2 weeks)
InfoRegister Online
July 4 – 7, 11 – 14, 2022Virtual (EMEA Region)
July 11 - 14, 18 - 21, 2022Virtual
August 15 - 18, 22 - 25, 2022Virtual (APAC Region)
September 12 - 15, 19 - 22, 2022Virtual
October 17 - 20, 24 - 27, 2022Virtual
November 14 - 17, 21 - 24, 2022Virtual (APAC Region)
November 21 – 25, 28 – December 1, 2022Virtual (EMEA Region)
December 5 - 8, 12 - 15, 2022Virtual

Support Supervisor

InfoRegister Online
July 19 - 21, 26 - 28, 2022Virtual
September 6 - 8, 13 - 15, 2022Virtual (EMEA Region)
October 4 - 6, 11 - 13, 2022Virtual

Field Service Manager

(8 sessions over 2 weeks)
InfoRegister Online
July 4 – 7, 11 – 14, 2022Virtual (EMEA Region)
July 11 - 14, 18 - 21, 2022Virtual
August 15 - 18, 22 - 25, 2022Virtual (APAC Region)
September 12 - 15, 19 - 22, 2022Virtual
October 17 - 20, 24 - 27, 2022Virtual
November 21 – 25, 28 – December 1, 2022Virtual (EMEA Region)
November 14 - 17, 21 - 24, 2022Virtual (APAC Region)
December 5 - 8, 12 - 15, 2022Virtual

Field Service Supervisor

InfoRegister Online
July 19 - 21, 26 - 28, 2022Virtual
October 4 - 6, 11 - 13, 2022Virtual

Team Leadership

InfoRegister Online
June 6, 8, 10, 2022Virtual
September 26, 27, 30, 2022Virtual

Strategic Account Management

InfoRegister Online
June 6 - 8, 2022Virtual
November 7 - 9, 2022Virtual

Support Professional

InfoRegister Online
May 17 – 20, 2022Virtual (EMEA Region)
November 14 - 16, 2022Virtual
November 14 – 17, 2022Virtual (EMEA Region)
 

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Training Courses

  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
    • Field Service Engineer
  • Management Development
    • Support Supervisor
    • Support Manager (Virtual 8 sessions over 2 weeks)
    • Field Service Manager
    • Field Service Supervisor
    • Service Leadership
    • Team Leadership
  • Account Management
    • Strategic Account Management
    • Services Pro 3.0 Advanced Workshop
    • Resident Engineer Workshop
  • Career Certification
    • Certified Support Managers
    • Certified Support Supervisors
    • Certified Field Service Managers
    • Career Certification Exam Center
  • Educational Workshops
    • Problem Solving Workshop
    • Strategic Planning
    • Knowledge-Centered Support
  • Online Learning Center

Upcoming Classes

View Full Schedule

 

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Contact

16769 Bernardo Center Drive, Suite 1-244 | San Diego, CA 92128

858.674.4864 - Corporate | 800.552.3058 - Toll Free

info@servicestrategies.com

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Consulting Services
  • Strategic Planning
  • Service Assessments
  • eServices Consulting
  • Service Process Design
  • Knowledge Management Consulting
Training Services
  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
    • Field Service Engineer
  • Management Development
    • Support Supervisor
    • Support Manager (Virtual 8 sessions over 2 weeks)
    • Field Service Manager
    • Field Service Supervisor
    • Service Leadership
    • Team Leadership
  • Account Management
    • Strategic Account Management
    • Services Pro 3.0 Advanced Workshop
    • Resident Engineer Workshop
  • Career Certification
    • Certified Support Managers
    • Certified Support Supervisors
    • Certified Field Service Managers
    • Career Certification Exam Center
  • Educational Workshops
    • Problem Solving Workshop
    • Strategic Planning
    • Knowledge-Centered Support
  • Online Learning Center
Service Standards
  • Support Standard
  • eService Standard
  • Field Service Standard
  • Professional Service Standard
  • SCP Features and Benefits
  • SCP Sponsor Companies
  • SCP Certified Organizations

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