Service Leadership | (U.S. Dates Only) |
| June 11 - 14, 2018 | San Diego, CA |
| October 16 - 19, 2018 | Orlando, FL |
Support Manager | ( U.S., India Dates) |
| June 11 - 15, 2018 | Windsor, UK |
| June 11 - 15, 2018 | Denver, CO |
| July 16 - 20, 2018 | Bangalore, India |
| September 17 - 21, 2018 | Boston, MA |
| October 8 - 12, 2018 | Windsor, UK |
| November 12 - 16, 2018 | Irvine, CA |
| December 3 - 7, 2018 | Cork, Ireland |
| January 21 - 25, 2019 | Orlando, FL |
Field Service Manager | (U.S. Dates Only) |
| August 20 - 24, 2018 | Denver, CO |
| November 19 - 23, 2018 | Windsor, UK |
| December 3 - 7, 2018 | Irvine, CA |
Support Supervisor | (U.S. Dates Only) |
| July 24 - 26, 2018 | Denver, CO |
| September 11 - 13, 2018 | Windsor, UK |
| November 6 - 8, 2018 | Orlando, FL |
Team Leadership(Online Instructor-Led Course) | (U.S. Dates Only) |
| May 7, 9, 11, 2018 | |
| July 9, 11, 13, 2018 | |
| October 22, 24, 26, 2018 |
Strategic Account Management | (U.S. Dates Only) |
| May 8 - 9, 2018 | Irvine, CA |
| September 12 - 13, 2018 | Denver, CO |
| November 6 - 7, 2018 | Windsor, UK |
| December 4 - 5, 2018 | Orlando, FL |
Support Professional | (U.S. Dates Only) |
| May 9 - 10, 2018 | Windsor, UK |
| May 23 - 24, 2018 | Cork, Ireland |
| August 14 - 15, 2018 | Boston, MA |
| September 5 - 6, 2018 | Windsor, UK |
| November 13 - 14, 2018 | Irvine, CA |
| November 27 - 28, 2018 | Cork, Ireland |
| December 11 - 12, 2018 | Windsor, UK |
Support Specialist | (U.S. Dates Only) |
| July 3 - 4, 2018 | Windsor, UK |
Problem Solving | (U.S. Dates Only) |
| September 25 - 26, 2018 | Windsor UK |
Knowledge-Centered Support | (U.S. Dates Only) |
| October 30 - 31, 2018 | Windsor, UK |
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