Service Leadership | (U.S. Dates Only) |
| October 5 - 8, 2020 | San Diego, CA |
Support Manager | ( U.S., India Dates) |
| September 14 - 18, 2020 | Denver, CO |
| September 21 - 25, 2020 | Windsor, UK |
| December 7 - 11, 2020 | San Jose, CA |
Field Service Manager | (U.S. Dates Only) |
| August 3 - 7, 2020 | Denver, CO |
| January 25 - 29, 2021 | Irvine, CA |
Support Supervisor | (U.S. Dates Only) |
| September 8 - 10, 2020 | Cork, Ireland |
| October 20 - 22, 2020 | Windsor, UK |
| November 3 - 5, 2020 | Atlanta, GA |
Field Service Supervisor | (U.S. Dates Only) |
| October 6 - 8, 2020 | Phoenix, AZ |
Team Leadership | (U.S. Dates Only) |
| July 27, 29, 31, 2020 | Virtual |
| December 7, 9, 11, 2020 | Virtual |
Strategic Account Management | (U.S. Dates Only) |
| August 3, 5, 7, 2020 | Virtual - Register Online |
| September 15 - 16, 2020 | Denver, CO |
| October 5 - 6, 2020 | Windsor, UK |
| November 11 - 12, 2020 | Raleigh, NC |
Support Professional | (U.S. Dates Only) |
| July 20, 23, 24, 2020 | Virtual - Register Online |
| September 16 - 17, 2020 | Seattle, WA |
| October 27 - 28, 2020 | Windsor, UK |
| November 3 - 4, 2020 | Windsor, UK |
Support Specialist | (U.S. Dates Only) |
| July 21 - 22, 2020 | Windsor, UK |
| December 8 - 9, 2020 | Windsor, UK |
Problem Solving | (U.S. Dates Only) |
| November 17 - 18, 2020 | Windsor, UK |
Knowledge-Centered Support | (U.S. Dates Only) |
| July 7 - 8, 2020 | Windsor, UK |
Virtual courses typically start at 12:00 PM Eastern Time
Team Leadership | (U.S. Dates Only) |
| July 27, 29, 31, 2020 | Virtual |
| December 7, 9, 11, 2020 | Virtual |
Strategic Account Management | (U.S. Dates Only) |
| August 3, 5, 7, 2020 | Virtual |
Support Professional | (U.S. Dates Only) |
| July 20, 23, 24, 2020 | Virtual |
Communication Essentials for Support | (U.S. Dates Only) |
| June 30, 2020 | Virtual |
| August 10, 2020 | Virtual |
Personal Productivity for Support | (U.S. Dates Only) |
| June 29, 2020 | Virtual |
| August 13, 2020 | Virtual |
Adapting to Unique Communication Styles | (U.S. Dates Only) |
| July 2, 2020 | Virtual |
| August 11, 2020 | Virtual |
Engaging Challenging Customers | (U.S. Dates Only) |
| July 1, 2020 | Virtual |
| August 12, 2020 | Virtual |
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