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Home > Training > Public Training Course Schedule

Public Training Course Schedule


Virtual Course Times:
NA Region:  12:00 PM – 4:00 PM (ET)
EMEA Region:  9:00 AM – 1:00 PM (GMT)
APAC  Region:  Times Vary

Register For a Course in the EMEA Region

 

  • Upcoming Sessions

Advanced Service Leadership

(U.S. Dates Only)InfoRegister Online
Dates TBDContact: dlicosati@servicestrategies.com or
858-674-6787 for details

Support Manager

(8 sessions over 2 weeks)
InfoRegister Online
January 19 - 22, 26 - 29, 2026Virtual (EMEA Region)
February 2 - 5, 9 - 12, 2026Virtual (NA Region)
March 2 - 5, 9 - 12, 2026Virtual (APAC Region)
April 20 - 23, 27 - 30, 2026Virtual (NA Region)
June 1 - 4, 8 - 11, 2026Virtual (NA Region)
September 14 - 17, 21 - 24, 2026Virtual (NA Region)
October 5 - 8, 12 - 15, 2026Virtual (APAC Region)
December 7 - 10, 14 - 17, 2026Virtual (NA Region)

Support Supervisor

InfoRegister Online
January 20 - 22, 27 - 29, 2026Virtual (NA Region)
February 10 - 12, 17 -19, 2026Virtual (EMEA Region)
April 7 - 9, 14 - 16, 2026Virtual (NA Region)
August 11 - 13, 18 - 20, 2026Virtual (NA Region)
November 3 - 5, 10 - 12, 2026Virtual (NA Region)

Field Service Manager

(8 sessions over 2 weeks)
InfoRegister Online
January 19 - 22, 26 - 29, 2026Virtual (EMEA Region)
February 2 - 5, 9 - 12, 2026Virtual (NA Region)
March 2 - 5, 9 - 12, 2026Virtual (APAC Region)
April 20 - 23, 27 - 30, 2026Virtual (NA Region)
June 1 - 4, 8 - 11, 2026Virtual (NA Region)
September 14 - 17, 21 - 24, 2026Virtual (NA Region)
October 5 - 8, 12 - 15, 2026Virtual (APAC Region)
December 7 - 10, 14 - 17, 2026Virtual (NA Region)

Field Service Supervisor

InfoRegister Online
January 20 - 22, 27 - 29, 2026Virtual (NA Region)
February 10 - 12, 17 -19, 2026Virtual (EMEA Region)
April 7 - 9, 14 - 16, 2026Virtual (NA Region)
August 11 - 13, 18 - 20, 2026Virtual (NA Region)
November 3 - 5, 10 - 12, 2026Virtual (NA Region)

Team Leadership

InfoRegister Online
March 17 - 19, 2026Virtual (NA Region)
July 20 - 22, 2026Virtual (NA Region)
October 20 - 22, 2026Virtual (NA Region)

Support Professional

InfoRegister Online
February 2 - 5, 2026Virtual (EMEA Region)
March 23 - 25, 2026Virtual (NA Region)
July 27 - 29, 2026Virtual (NA Region)
October 26 - 28, 2026Virtual (NA Region)

Support Specialist

(U.S. Dates Only)InfoRegister Online
March 2 - 5, 2026Virtual (EMEA Region)

 

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Training Courses

  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
    • Field Service Engineer
  • Management Development
    • Support Supervisor
    • Support Manager (Virtual 8 sessions over 2 weeks)
    • Field Service Manager
    • Field Service Supervisor
    • Team Leadership
  • Account Management
    • Strategic Account Management
    • Services Pro 3.0 Advanced Workshop
    • Resident Engineer Workshop
  • Career Certification
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    • Certified Support Supervisors
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    • Career Certification Exam Center
  • Educational Workshops
    • Problem Solving Workshop
    • Knowledge-Centered Support
  • Online Learning Center

Upcoming Classes

View Full Schedule

 

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Contact

16769 Bernardo Center Drive, Suite 1-244 | San Diego, CA 92128

858.674.4864 - Corporate | 800.552.3058 - Toll Free

info@servicestrategies.com

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