Virtual courses typically start at 12:00 PM Eastern Time
Advanced Service Leadership | (U.S. Dates Only) |
| TBD | Contact: dlicosati@servicestrategies.com or 858-674-6787 for details |
Support Manager(8 sessions over 2 weeks) | |
| January 27 - 30, February 3 – 6, 2025 | Virtual (EMEA Region) |
| March 3 - 6, 10 - 13, 2025 | Virtual (NA Region) |
| April 7 - 10, 14 - 17, 2025 | Virtual (APAC Region) |
| April 28 - May 1, 5 - 8, 2025 | Virtual (NA Region) |
| July 14 - 17, 21 - 24, 2025 | Virtual (NA Region) |
| September 15 - 18, 22 - 25, 2025 | Virtual (NA Region) |
| October 13 - 16, 20 - 23, 2025 | Virtual (APAC Region) |
| December 1 - 4, 8 - 11, 2025 | Virtual (NA Region) |
Support Supervisor | |
| February 4 - 6, 11 - 13, 2025 | Virtual (NA Region) |
| March 18 - 20, 25 - 27, 2025 | Virtual (EMEA Region) |
| May 13 - 15, 20 - 22, 2025 | Virtual (NA Region) |
| August 12 - 14, 19 - 21, 2025 | Virtual (NA Region) |
| November 4 - 6, 11 - 13, 2025 | Virtual (NA Region) |
Field Service Manager(8 sessions over 2 weeks) | |
| January 27 - 30, 3 – 6, 2025 | Virtual (EMEA Region) |
| March 3 - 6, 10 - 13, 2025 | Virtual (NA Region) |
| April 7 - 10, 14 - 17, 2025 | Virtual (APAC Region) |
| April 28 - May 1, 5 - 8, 2025 | Virtual (NA Region) |
| July 14 - 17, 21 - 24, 2025 | Virtual (NA Region) |
| September 15 - 18, 22 - 25, 2025 | Virtual (NA Region) |
| October 13 - 16, 20 - 23, 2025 | Virtual (APAC Region) |
| December 1 - 4, 8 - 11, 2025 | Virtual (NA Region) |
Field Service Supervisor | |
| February 4 - 6, 11 - 13, 2025 | Virtual (NA Region) |
| March 18 - 20, 25 - 27, 2025 | Virtual (EMEA Region) |
| May 13 - 15, 20 - 22, 2025 | Virtual (NA Region) |
| August 12 - 14, 19 - 21, 2025 | Virtual (NA Region) |
| November 4 - 6, 11 - 13, 2025 | Virtual (NA Region) |
Team Leadership | |
| March 25 - 27, 2025 | Virtual (NA Region) |
| July 8 - 10, 2025 | Virtual (NA Region) |
| October 28 - 30, 2025 | Virtual (NA Region) |
Support Professional | |
| April 22 - 24, 2025 | Virtual (NA Region) |
| October 14 - 16, 2025 | Virtual (NA Region) |
Support Specialist | (U.S. Dates Only) |
| February 10 - 13, 2025 | Virtual (EMEA Region) |
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