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Service Strategies

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Home > Service Capability & Performance (SCP) Standards > SCP Sponsor Companies

SCP Sponsor Companies

World-Class Certified Service and Support Organizations

The Service Capability & Performance (SCP) Standards are guided by a worldwide consortium of leading technology companies and industry associations. The consortium of sponsors are involved in one or more of the SCP Standards disciplines – Support, Field Service, Professional Service, or eService.

Service Strategies and the consortium of sponsoring companies gather annually to enhance and evolve the standards. The revision process ensures that the stringent standards defined in the programs reflect current industry trends and customer requirements necessary to deliver world-class services.

AspenTechCandleCognos
Computer AssociatesCompuComEMC2
FileNetGE Healthcarehp invent
HyperIonLandmarkLawson Software
Lockheed MartinMcKessonMentor Graphics
NetApp
Nokia
Novell
QADQuantum
Quest SoftwareRockwell AutomationRoche
Sabresage softwareServiceXRG
sgiSoftware AGSpeedware
SPSSSPSStream
SybaseTeradata-Logo_WhiteTrend Micro
UnisysXEROX
you can CanonFujiXerox

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Consulting Services
  • Strategic Planning
  • Service Assessments
  • eServices Consulting
  • Service Process Design
  • Knowledge Management Consulting
Training Services
  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
    • Field Service Engineer
  • Management Development
    • Support Supervisor
    • Support Manager
    • Field Service Manager
    • Field Service Supervisor
    • Service Leadership
    • Team Leadership
  • Account Management
    • Strategic Account Management
    • Services Pro 3.0 Advanced Workshop
    • Resident Engineer Workshop
  • Career Certification
    • Certified Support Managers
    • Certified Support Supervisors
    • Certified Field Service Managers
    • Career Certification Exam Center
  • Educational Workshops
    • Problem Solving Workshop
    • Strategic Planning
    • Knowledge-Centered Support
  • Online Learning Center
Service Standards
  • Support Standard
  • eService Standard
  • Field Service Standard
  • Professional Service Standard
  • SCP Features and Benefits
  • SCP Sponsor Companies
  • SCP Certified Organizations

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