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Home > News > News and Announcements

News and Announcements

December 16, 2020

Wind River Earns Certification Under Prestigious Service Capability & Performance Standards

        ALAMEDA, CA — Dec. 16, 2020 — Wind River®, a leader in Read Now

September 29, 2020

Cantel Service Executives Certified Under Industry Leading Service Leadership Certification Program

San Diego, CA (Sept. 29,2020) – Service Strategies Corporation, a global Read Now

November 13, 2019

CRMI and Service Strategies Corp Partner to Drive World-Class Customer Service

Customers of Service Strategies Corp can qualify to receive the NorthFace Read Now

IOT Strategy

October 17, 2019

Is Automation in the Workforce Bad for Field Service?

How will the Proliferation of Automation in the Workforce Affect the Field Read Now

August 18, 2019

AI is Coming to Services, But It’s Not Here Yet

There is a lot of hype out there these days about how the robots are coming Read Now

Customer Service Data Analytics

July 18, 2019

Using Data Analytics to Expose the Mysteries Buried in Customer Service Systems and Data

Based on the numerous interactions that a service organization has with its Read Now

Service Maturity Model

June 18, 2019

How Mature Is Your Service Delivery Model?

How Mature Is Your Service Delivery Model? Technology and process are the Read Now

Service Capability & Performance - Certified

March 13, 2019

MobileIron Earns Prestigious Certification for World-Class Customer Support for a Second Year

        MOUNTAIN VIEW, Calif., March 13, Read Now

Cloudera Drives Service Excellence

July 25, 2018

Cloudera Recognized for World Class Customer Service and Support for Third Consecutive Year

Company successfully meets criteria for the prestigious Service Capability Read Now

November 2, 2017

Kongsberg Digital Achieves Certification for a 2nd year under Service Capability & Performance Standards

Global Support24 Team Recognized for Service Excellence San Diego, Read Now

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