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Home > Community > Research Reports

Research Reports

Service Industry Outlook

September 14, 2022

Service Industry Outlook – Research Report

2022 Service Industry Outlook Research Report The Service Industry Outlook Read Now

January 20, 2015

Resource Planning and Scheduling in Remote Technical Support

Complimentary Research ReportResource Planning and Scheduling Read Now

Research Report on Global Support Models

October 21, 2013

Research – Global Support Practices

New Research Highlights Global Support Practices in the Technology Read Now

July 31, 2013

Research – Chat as a Support Channel

New Research on Chat as a Support Channel Support organizations are Read Now

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