Consulting Services
Leading Technology Service and Support Consulting. We leverage our enormous base of experience, wealth of best practice resources, and the latest quality management …
Training Services
World-class technical support and service training courses. Service Strategies can help your organization achieve real, measurable results through our structured training and …
Service Standards
The Service Capability & Performance (SCP) Standards Establish the Global Benchmark for Service Excellence. SCP Standards provide more than a simple quality program. They establish a …
A Word From Our Customers
The SCP Standards have helped us create a gap between us and our competitors that they would struggle to catch up to
Angus Klein, Vice President of Support - Cloudera
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