• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • Register
  • Log In
  • Course Registration
  • Search
  • 858.674.4864

Service Strategies

Service and Support Consulting, Training and Certification

Menu
  • Consulting
    • Strategic Planning
    • Service Assessments
    • Change Management Consulting
    • eServices Consulting
    • Service Process Design
    • Service Operations Health Check
    • Knowledge Management Consulting
  • Training
    • Public Course Schedule
    • Online Learning Center
    • Management Development
      • Advanced Service Leadership
      • Support Supervisor
      • Support Manager
      • Field Service Manager
      • Field Service Supervisor
    • Individual Development
      • Service Representative
      • Support Professional
      • Support Specialist
      • Field Service Engineer
      • Strategic Account Management
    • Career Certification
      • Certified Support Managers
      • Certified Support Supervisors
      • Certified Field Service Supervisors
      • Certified Field Service Managers
      • Certification Exam Center
    • Educational Workshops
      • Team Leadership
      • Problem Solving
      • Communication Essentials
      • Engaging Challenging Customers
  • Service Standards
    • Support Standard
    • eService Standard
    • Field Service Standard
    • Professional Service Standard
    • SCP Features and Benefits
    • SCP Sponsor Companies
    • SCP Certified Organizations
  • Problems We Solve
  • Customers
    • Customer Success
    • Customer Testimonials
  • About Us
    • Executive Team
    • Our Partners
    • Upcoming Events
    • Company News
  • Blog
  • Contact
Home > Greg Coleman

Greg Coleman

July 14, 2009

SCC Soft Computer (SCC) Earns Certification under Service Capability & Performance (SCP) Standards

Clearwater, FL - July 14, 2009 - SCC Soft Computer (SCC) announced today Read Now

Free to Fee Webinar

July 3, 2009

Transitioning from Free to Fee – Stop Giving Away Support Services

Best Practice Webinar Hosted by Service Strategies This Best Practice Read Now

July 1, 2009

FUJIFILM First Medical Device Company to Earn Professional Services Certification

Stamford, CT – July 1, 2009 – FUJIFILM Medical Systems USA, Inc. announced Read Now

May 23, 2009

Develop Shock and Awe through Service Recovery

By: James A. Alexander, Ed.D. Don’t blow your biggest chance Read Now

May 14, 2009

NetApp Earns Certification Under the Prestigious Service Capability & Performance (SCP) Standards

Certification Recognizes NetApp for Delivering Top-Quality Support for the Read Now

April 9, 2009

Advent Achieves Certification under Prestigious Service Capability & Performance Standards for Fourth Straight Year

Certification Recognizes Advent for Delivering Top Quality Support and Read Now

April 9, 2009

EMC Recognized for Customer Support Leadership and Innovation

Tenth Consecutive Year of Certification Under the Prestigious Service Read Now

March 23, 2009

eServices Gut Check

by John Fronius, Vertical Reach Solutions Are you experiencing Read Now

March 20, 2009

Improvement Initiatives Key to Surviving the Downturn

By:  Greg Coleman, Service Strategies Since the start of the global Read Now

March 2, 2009

RelayHealth Earns Seventh Consecutive Certification Under Service Capability & Performance (SCP) Standards

Claims Clearinghouse Support Organization Ranks Above National Industry Read Now

  • « Go to Previous Page
  • Page 1
  • Interim pages omitted …
  • Page 3
  • Page 4
  • Page 5
  • Page 6
  • Page 7
  • Interim pages omitted …
  • Page 19
  • Go to Next Page »

sidebar

Blog Sidebar

Recent Articles

  • Wind River Achieves Certification Under Prestigious Service Capability & Performance Standards
  • Protected: 2025 eService Standard
  • Protected: 2025 Field Service Standard
  • Blog
  • Community
    • Articles
    • Presentations
    • Recorded Webinars
    • Research Reports
    • SCP Example Practices
Customer Experience Update

Footer

Contact

16769 Bernardo Center Drive, Suite 1-244 | San Diego, CA 92128

858.674.4864 - Corporate | 800.552.3058 - Toll Free

info@servicestrategies.com

Social Media

FacebookTwitterGoogle +YoutubeLinkedin
Consulting Services
  • Strategic Planning
  • Service Assessments
  • eServices Consulting
  • Service Process Design
  • Knowledge Management Consulting
Training Services
  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
    • Field Service Engineer
  • Management Development
    • Support Supervisor
    • Support Manager (Virtual 8 sessions over 2 weeks)
    • Field Service Manager
    • Field Service Supervisor
    • Team Leadership
  • Account Management
    • Strategic Account Management
    • Services Pro 3.0 Advanced Workshop
    • Resident Engineer Workshop
  • Career Certification
    • Certified Support Managers
    • Certified Support Supervisors
    • Certified Field Service Managers
    • Career Certification Exam Center
  • Educational Workshops
    • Problem Solving Workshop
    • Knowledge-Centered Support
  • Online Learning Center
Service Standards
  • Support Standard
  • eService Standard
  • Field Service Standard
  • Professional Service Standard
  • SCP Features and Benefits
  • SCP Sponsor Companies
  • SCP Certified Organizations

Copyright 2025 Service Strategies, All Rights Reserved | Privacy Policy | Sitemap