Service Strategies recently conducted a research study on Field Service Practices. The benchmark study focused on field service business and operational practices and performance in the areas of:
- Service Offerings
- Field Performance Metrics
- Staff Development Practices
- Logistics
- Customer Experience Measurement
- Tools and Technology
- Business Outlook of Field Service Executives
The 62 page research report is provided in digital format and is also available in bound hard copy for an additional fee.
2018 Field Service Benchmark Study
Digital Report (PDF) – $495.00
Digital + Bound Hard Copy – $595.00
Social Media
FacebookTwitterGoogle +YoutubeLinkedin