By: Gary Jones – Quantum Corporation
Knowledge management on its own is great, but knowledge management with a purpose is better. Gary Jones will discuss how knowledge management is impacting Quantum’s “Lean Six Sigma for Service” initiative.
Service and Support Consulting, Training and Certification
By: Gary Jones – Quantum Corporation
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16769 Bernardo Center Drive, Suite 1-244 | San Diego, CA 92128
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Customer Service Training, Technical Support Training, Field Service Training, Management Training, Soft Skills Training, IT Service Management Consulting, Service Process Consulting, Knowledge Management Consulting, Service Quality Programs, Customer Service Certification, Support Center Certification, Field Service Standards, eService Standards
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