Steve Brand

About Steve Brand

Steve Brand heads SGSA, a leading service industry consultancy headquartered in the United Kingdom. Steve is a seasoned industry practitioner with over twenty years technical support and field service experience in the aerospace, electronics and software industries. He has worked as the European director for Fortune 100 software vendors managing large international operations. Visit www.sgsa.com for more information.

October 8, 2015

Eight Tips for Improving Field Service Productivity: Part Four

Part 1 | Part 2 | Part 3 | Part 4"Whilst it is often the selling point of Read Now

October 8, 2015

Eight Tips for Improving Field Service Productivity: Part Three

Part 1 | Part 2 | Part 3 | Part 4"Whilst it is often the selling Read Now

October 8, 2015

Eight Tips for Improving Field Service Productivity: Part Two

Part 1 | Part 2 | Part 3 | Part 4"Whilst it is often the selling Read Now

October 1, 2015

Eight Tips for Improving Field Service Productivity: Part One

Part 1 | Part 2 | Part 3 | Part 4"Whilst it is often the selling point of Read Now

December 14, 2012

The ‘Knowledge + Skill + Motivation = Performance’ Equation

Contributed by: Steve Brand, SGSASome managers believe that after funding Read Now

March 8, 2010

Get the Most from Your Staff – A Three Step Plan

By Steve Brand, SGSA Ltd. The overused war cry of “we need everyone to Read Now

February 8, 2010

Training vs. Skills Development

by Steve Brand, Managing Director - SGSA Ltd. According to data from the Read Now

August 31, 2009

Wrong Candidates Cost Britain £12bn

By: Steve Brand, SGSA Ltd. Industry is paying a high price for poor Read Now