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Home > Service Delivery Processes

Service Delivery Processes

August 25, 2006

Pro-Active Notification to Customers – Sage Software

Contributed by: Sage Software Sage Software BusinessWorks customers are Read Now

August 25, 2006

Setting Customer Expectations – Compucom Systems

by Compucom Systems, Inc. Link to a brief description of the company and Read Now

August 25, 2004

Documented Service Levels for Customers – Landmark Graphics

Contributed by: Landmark Graphics To ensure customer satisfaction, Read Now

March 25, 2004

Knowledge Management Process – Lawson Software

Contributed by: Lawson Software Knowledge Management became a focal Read Now

August 25, 2003

Real Time Support – Teradata

Contributed by: Teradata Corporation Our support model provides the Read Now

August 25, 2003

Pro-Active Notification to Customers – Solution 6

Contributed by: Solution 6 INTRODUCTION Developing processes that Read Now

August 25, 2002

Real Time Support – Sage Software

Contributed by: Sage Software Best BusinessWorks CSS uses the Real Time Read Now

August 25, 2002

Setting Customer Expectations – Software AG

Contributed by: Software AG USA (SAGA) SAGA's Customer Support Read Now

August 25, 2001

Technical Account Management Program – Software AG

Contributed by: Software AG USA ( SAGA) SAGA's Custom Services Technical Read Now

August 25, 2001

Local Language Support – Stream

Contributed by: Stream Being located in Amsterdam, a city where all Read Now

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