By: Gary Jones – Director, Customer Support, Quantum Corporation
Mr. Jones highlighted Quantum’s blended model for offshore outsourcing/in-sourcing, how they maintain high quality standards and create efficiencies for the support operation.
Service and Support Consulting, Training and Certification
By: Gary Jones – Director, Customer Support, Quantum Corporation
Mr. Jones highlighted Quantum’s blended model for offshore outsourcing/in-sourcing, how they maintain high quality standards and create efficiencies for the support operation.
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