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Home > Greg Coleman

Greg Coleman

August 16, 2005

Customer Loyalty and Retention – Sage Software

Contribued By: Sage Software An effective practice aimed at increasing Read Now

August 16, 2005

Customer Loyalty and Retention – McKesson Corporation

Contributed By:  McKesson Corporation The Customer Care Team at the Read Now

January 1, 2005

Organizational Goals and Objectives – Reynolds & Reynolds

Contributed by Reynolds & Reynolds The broad goals and objectives Read Now

August 25, 2004

Documented Service Marketing Plan – Aspen Technology

Contributed by Aspen Technology Aspen Technology (AT) implemented the Read Now

August 25, 2004

Participation in Beta Testing – Sage Software

Contributed by Sage Software The BusinessWorks CSS department plays an Read Now

August 25, 2004

Documented Service Levels for Customers – Landmark Graphics

Contributed by: Landmark Graphics To ensure customer satisfaction, Read Now

August 25, 2004

Documented Job Descriptions – Sage Software

Contributed by: Sage Software Each position in the BusinessWorks Read Now

August 25, 2004

Individual Staff Training Plan – Cognos Incorporated

Contributed by: Cognos Incorporated The Cognos support team has Read Now

August 16, 2004

Satisfaction tied to Staff Performance – Sage Software

Contributed By: Sage Software In Sage BusinessWorks Customer Support Read Now

March 25, 2004

Knowledge Management Process – Lawson Software

Contributed by: Lawson Software Knowledge Management became a focal Read Now

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