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Home > Greg Coleman

Greg Coleman

August 25, 2003

Pro-Active Notification to Customers – Solution 6

Contributed by: Solution 6 INTRODUCTION Developing processes that Read Now

August 25, 2002

Supportability Review – Lockheed Martin

Contributed by: Lockheed Martin The Lockheed Martin CMS IT Service Desk Read Now

August 25, 2002

Real Time Support – Sage Software

Contributed by: Sage Software Best BusinessWorks CSS uses the Real Time Read Now

August 25, 2002

Setting Customer Expectations – Software AG

Contributed by: Software AG USA (SAGA) SAGA's Customer Support Read Now

August 25, 2002

Service Quality Monitoring – Sage Software

Contributed by: Sage Software,  BusinessWorks BusinessWorks CSS uses Read Now

August 25, 2002

Service Quality Monitoring – Lockheed Martin

Contributed by: Lockheed Martin The ESD regularly monitors the Read Now

August 25, 2002

Employee Feedback – SPSS

Contributed by: SPSS SPSS collects employee feedback in a number of Read Now

August 25, 2002

Performance Review Process – Sage Software

Contributed by: Sage Software In the BusinessWorks Customer Support Read Now

August 25, 2002

Employee Recognition Programs – McKesson

Contributed by: McKesson Corporation ( Horizon Clinicals) Chicken Pop Read Now

August 25, 2002

Product Specific Training Program – APC EMEA

Contributed by: APC EMEA Product specific training is an integral part Read Now

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