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Home > Tara Smith

Tara Smith

October 23, 2006

What’s on your Dashboard?

By: Maria Anzini - Speedware (a division of Activant Read Now

October 23, 2006

Effective Strategies for Customer Experience Management

By: Dan Koroscil - Sage Software SBD Service organizations are Read Now

October 23, 2006

Differentiating Services to Meet Evolving Customer Demands

By: David Clark - Rockwell Automation Differentiating services Read Now

October 23, 2006

Customer Segmentation Strategies and Best Practices for Service and Support

By: Thomas Sweeny - ServiceXRG The foundation of a successful Read Now

October 23, 2006

Innovations in Partner Management

By: Dan Wiersma - Sony Electronics, Inc. In today’s complex Read Now

October 23, 2006

Nokia Global Support and Services Strategies for Serving Multiple Customer Segments

By: Nanhi Singh - Nokia Enterprise Solutions Serving a diverse Read Now

October 23, 2006

Transforming the Organization to Deliver the Optimum Customer Experience

By: Jim Jones - Wind River Systems While most executives will Read Now

October 23, 2006

Transforming into a Solution Focused Global Support Organization – Optimizing Global Support

By: Zelda Garrison-Desany - EMC Corporation Global support models Read Now

August 16, 2006

Using Knowledge Management to Impact Your Lean Six Sigma Initiative

By:  Gary Jones - Quantum Corporation Knowledge management on its Read Now

July 20, 2006

The Economics of Support Knowledge Management

By: Tom Sweeny - ServiceXRG This presentation will present Read Now

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