By: Mel Gadd – PeopleSoft Inc.
This presentation will outline the PeopleSoft global customer satisfaction program and discuss techniques for measuring and using customer feedback to drive improvements in technical support.
Service and Support Consulting, Training and Certification
By: Mel Gadd – PeopleSoft Inc.
This presentation will outline the PeopleSoft global customer satisfaction program and discuss techniques for measuring and using customer feedback to drive improvements in technical support.
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16769 Bernardo Center Drive, Suite 1-244 | San Diego, CA 92128
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