Nokia Global Support and Services Strategies for Serving Multiple Customer Segments

Serving a diverse global client base in the mobile communications marketplace can be extremely challenging. This is particularly true when dealing with both channel partners and enterprise customers, who may have very different expectations. Nanhi Singh of Nokia Enterprise Solutions will discuss how Nokia has created a global service infrastructure that is delivering value added services to multiple client segments. The session will review Nokia’s strategy for leveraging their global infrastructure and suite of service offerings to meet client needs and discuss what’s next in the evolution of the company’s global support capability.