Service Strategies

Service and Support Consulting, Training and Certification

Home > Community > Presentations > Support Readiness Planning for Enterprise Software Companies

Support Readiness Planning for Enterprise Software Companies

Leave a Comment

By: Mike Bourn – FileNet

The Support Readiness management process is grounded in a customer-centric view of enterprise software support requirements.

Reader Interactions

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.