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Home > 2015 Service Industry Summit

2015 Service Industry Summit

November 2, 2015

Brilliant Services Leadership: Targeting Your Talent For Top Performance

Presentation from the 2015 Service Industry Summit Are you getting the Read Now

November 2, 2015

Success, Failure and Disasters: Cisco Tests Tasks to Improve the Customer Experience

Presentation from the 2015 Service Industry SummitCisco has been monitoring Read Now

November 2, 2015

The New Responsibility of Learning in Customer Success / Support Organizations

Presentation from the 2015 Service Industry SummitThe most vital phase of Read Now

November 2, 2015

Supporting the Aftermath of a Major Cyber Security Incident – An Inside Look

Presentation from the 2015 Service Industry SummitHow many cyber security Read Now

November 2, 2015

Service Transformation and the Internet of Things

Presentation from the 2015 Service Industry SummitThe Internet of Things Read Now

November 2, 2015

A Seven Year Journey: Transition – Transformation – Results

Presentation from the 2015 Service Industry Summit Challenged with a Read Now

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