Presentation from the 2014 Service Industry Summit In this presentation Read Now
Service Marketing
On Demand Webinar – Productize Your Services
On Demand Webinar Hosted by Service Strategies Productize Your Services: Read Now
Google+ Debate – Is Customer Service the New Marketing?
Embracing a Customer-Centric Strategy as a Form of Marketing Guest Post Read Now
Managing Customer Support as a Business
We all want and need similar things - well documented processes, qualified Read Now
Five Clues Your Service Organization is Not Ready for the Recovery
Hosted by Service Strategies, this Best Practice Webinar titled "Five Read Now
Everybody Sells Services! At Least They Should
Five Reasons Why by Dr. James Alexander Ed.D, Alexander Consulting No Read Now
Transitioning from Free to Fee – Stop Giving Away Support Services
Best Practice Webinar Hosted by Service Strategies This Best Practice Read Now
Develop Shock and Awe through Service Recovery
By: James A. Alexander, Ed.D. Don’t blow your biggest chance Read Now
Reaping the Rewards of Service Excellence
Service organizations today are forever striving to increase customer Read Now
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