What Brilliant Technology Consultants Do That Good Ones Don’t
On demand webinar from Service Strategies. Learn what brilliant technology consultants do that good ones don’t. When dealing with fuzzy expectations, complex environments, and crazy timelines, “hard” technical competence is not enough. In this fast-paced and practical webinar we discussed the four “soft” steps of the very best consultants.
- Repair the Despair. Have you ever seen a consulting engagement that was 100% smooth and easy? NOT! Gorilla Glue, duct tape, and baling wire are not enough. Top consultants’ first priority is to reset any impossible, or impractical expectations, and manage a personal contract of mutual agreement throughout the project.
- Advance the Romance. The best performers know the critical importance of the client relationship and they implement proven “trust builders” from the get-go to build mutual respect.
- Compress the Success. The clock is always ticking, and brilliant performers demonstrate quantifiable value early and often.
- Expand the Brand. While doing the job at hand, elite consultants are constantly and proactively looking for new opportunities to improve client performance. Building upon their demonstrated competence and delivered results, their recommendations are often taken.
View this informative session featuring special guest Dr. James “Alex” Alexander. You’ll find relevance in the topics, value in the content and enjoy the crisp, to-the-point presentation.
Learn about our Account Management Training
Session Date: February 21, 2019
Presenter: Dr. James “Alex” Alexander
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