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Home > Ashley Verrill

Ashley Verrill

Ashley Verrill's avatar

About Ashley Verrill

Ashley has spent the last six years reporting and writing business news and strategy features. Her work has appeared in myriad publications including Inc., Upstart Business Journal, the Austin Business Journal and the North Bay Business Journal. Before joining Software Advice in 2012, she worked in sales management and advertising. Currently, her research focuses on various topics related to CRM software, sales, customer service and marketing strategy.

Is Customer Service the New Marketing?

January 22, 2013

Google+ Debate – Is Customer Service the New Marketing?

Embracing a Customer-Centric Strategy as a Form of Marketing  Guest Post Read Now

Will Technology Kill the Call Center

October 29, 2012

A Live Debate: Will Technology Kill the Call Center?

Research firm Software Advice recently moderated a live online debate Read Now

August 22, 2012

Top Apps for Field Service Teams

  Ashley Furness, CRM Market Analyst at research firm Software Read Now

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