By: Service Strategies As the global leader in Device Software Read Now
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What’s on your Dashboard?
By: Maria Anzini - Speedware (a division of Activant Read Now
Effective Strategies for Customer Experience Management
By: Dan Koroscil - Sage Software SBD Service organizations are Read Now
Differentiating Services to Meet Evolving Customer Demands
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Customer Segmentation Strategies and Best Practices for Service and Support
By: Thomas Sweeny - ServiceXRG The foundation of a successful Read Now
Innovations in Partner Management
By: Dan Wiersma - Sony Electronics, Inc. In today’s complex Read Now
Nokia Global Support and Services Strategies for Serving Multiple Customer Segments
By: Nanhi Singh - Nokia Enterprise Solutions Serving a diverse Read Now
Transforming the Organization to Deliver the Optimum Customer Experience
By: Jim Jones - Wind River Systems While most executives will Read Now
Transforming into a Solution Focused Global Support Organization – Optimizing Global Support
By: Zelda Garrison-Desany - EMC Corporation Global support models Read Now
Customer Satisfaction Without Compromise
By: Service Strategies Headquartered in Costa Mesa, Calif., FileNet Read Now
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