Brilliant Customer Success Webinar
In this energetic webinar you and your team will gain a deeper understanding of the key issues and actions required to transition your organization to customer success.
10 events found.
Webinars
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Webinar – From Frontline Staff to Brilliant Customer Success Team
For the customer to have the necessary brilliant experiences that lead to customer success, your frontline personnel have to perform brilliantly as part of the customer success team.
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Turning Technical Experts into Brilliant SAMs (Webinar)
OnlineJoin us for this complimentary webinar titled "Turning Technical Experts into Brilliant SAMs." Learn about the business evolution elevating the importance of the SAM role.
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Lead Your Service Organization with Confidence and Purpose (Webinar)
OnlineIf you are a service leader looking to advance your career this service leadership webinar is a MUST attend.
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Unstructured Data Analytics for Customer Service (Webinar)
OnlineThis webinar is a must-attend for those interested in analyzing their unstructured service data. We’ll share valuable insights and a fresh approach to data analytics.
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Five Answers to Help You Develop New IoT & Data-Driven Services (Webinar)
OnlineIn this session, Hilbrand Rustema of Noventum Service Management will share the answers to five key question that will help companies drive successful IoT initiatives.
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Brilliant SAMs Seriously Sell Success (Webinar)
OnlineNo one has more impact on growing revenue and driving loyalty than the brilliant SAM…no one. Once the initial deal is sold, your SAMs determine customer satisfaction, retention, loyalty, and growth.
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Customer Success: The Lost Opportunity (Webinar)
Want to save one to two hours every day? Our research with hundreds of SAMS clearly demonstrates that their number one performance issue is not having enough time to get everything done.
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Creating High Performing Teams (Webinar)
OnlineJoin us for this informative webinar on creating high performing teams. Attendees will receive a discount to our new virtual course on team leadership.
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Customer Experience In Field Service: The Journey From Good To Great (Webinar)
OnlineJoin us for this informative webinar featuring special guest Mark Brewer, Global Industry Director for Service at IFS.
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