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Home > Blog > Services and the Big Picture – On Demand Webinar

Services and the Big Picture – On Demand Webinar

March 1, 2018

Services and the Big PictureServices and the Big Picture – On Demand Webinar

Services and the Big Picture. What role should services play in your company? Should services be thought of as a strategic differentiation or a tactical contributor? Should services be managed as a profit center or as a cost center? What should you be doing differently with services to improve the performance of your organization?

In this webinar we discussed which of the three selling services strategies is best for your company. Attendees learn about the three big responsibilities that you must convince executives to assume and the five best practices that executives must implement to successfully drive and support a robust services business.

View this informative on demand webinar featuring special guest Dr. James “Alex” Alexander. You’ll find relevance in the topics, value in the content and enjoy the crisp, to-the-point presentation.

Learn More About Strategic Account Management Training

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Session Date: March 1, 2018
Presenter: Dr. James “Alex” Alexander

 

Categories: Blog, Recorded Webinars Tags:Account Management, Customer Success, Selling Services, Trusted Advisor

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Service Strategies advances service excellence by providing training, consulting, certification and industry standards programs that ensure delivery of consistent, high-quality service and support.

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