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About Us

Advancing service and support excellence

Service Strategies advances service excellence by providing training, consulting, certification and industry standards programs that ensure delivery of consistent, high-quality service and support.

Service Strategies applies a proven benchmark process to its programs that measures and drives effectiveness for continuous service improvement. The world’s leading service and support providers use Service Strategies’ Service Capability & Performance (SCP) Standards as a roadmap for service excellence and a qualitative and quantitative measure of success.

In addition, our career development programs have improved the skills and capabilities of service professionals worldwide, while our strategic advisory and consulting services are helping industry leading service organizations optimize business operations and achieve substantial performance gains.

Contact us for more information on how we can help you improve your service and support operations. Email us directly at info@servicestrategies.com, or call 858.674.4864, toll free in North America 800.552.3058.