Archives for 2004

June 25, 2004

Measuring Global Customer Satisfaction

By: Mel Gadd - PeopleSoft Inc. This presentation will outline Read Now

June 25, 2004

By: Neeti Seth - Mercury Customers want, and expect to be Read Now

June 3, 2004

By: EMC This presentation will describe the role of the EMC Customer Read Now

June 3, 2004

By: Nigel Crabb & Sarah Chancellor - Cognos The quality of Read Now

June 3, 2004

By: Ottmar M. Hoehenberger - Trend Micro Trend Micro in Germany has been Read Now

June 3, 2004

By: Dave Winpenny, VERITAS The past 12 months have seen Read Now

April 15, 2004

By: Nokia Most if not all support organizations are looking for ways to Read Now

April 15, 2004

By: Mike Bourn - FileNet The Support Readiness management process Read Now

April 15, 2004

By: Vertex This session will discuss training developement and delivery Read Now

March 25, 2004

Contributed by: Lawson Software Knowledge Management became a focal Read Now