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Home > 2008

Archives for 2008

November 21, 2008

The Fulcrum Effect

By: Rajesh Setty, President - Suggestica, Inc. LinkedIn wants us Read Now

November 18, 2008

Wind River Attains Prestigious Service Certification For Third Consecutive Year

Certification Recognizes Wind River For Delivering World-Class Customer Read Now

October 10, 2008

Can Service Organizations Drive Corporate Growth?

By: Dr. Vince Nowinski, Principal Methodologist - Read Now

October 10, 2008

Developing a Collaborative Global Support Environment

By: Andy Westlund, North America Support Director - Mentor Graphics Read Now

October 10, 2008

Strategies for Supporting SMBs

By: Jim Moore, VP Customer Support and Service - Sage Read Now

October 10, 2008

Connecting the Dots – A SaaS Support Strategy

By: Paul Lake, Director of Support & Linda Sandgren, Director of Read Now

October 10, 2008

How to Develop Your Path to PS Performance Excellence

By: Jeanne Urich, Managing Director - Service Performance Read Now

October 10, 2008

Vendor Management – Strategies for Managing Your Outsource Relationships

By: Scott C. Lessard, Sr. Program Manager, Global Support, Vendor Read Now

October 10, 2008

Turning the Corner from Software – Driven to Services Led

By: Liz Murphy, Vice President, Professional Services - Datatel, Read Now

October 10, 2008

Measuring the Effectiveness of Professional Services

By: Scott Brown, Senior Director, Professional Services, North America Read Now

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