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Service Strategies

Service and Support Consulting, Training and Certification

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Home > Service Strategies

Content from Service Strategies

Service Strategies advances service excellence by providing training, consulting, certification and industry standards programs that ensure delivery of consistent, high-quality service and support. Contact us for more information on how we can help you improve your service and support operations. Email us directly at info@servicestrategies.com, or call 858.674.4864, toll free in North America 800.552.3058.

August 9, 2010

Advancing Service Excellence

Service Strategies provides consulting, training, certification and Read Now

August 8, 2010

Adopt the Global Standard for Service Excellence

Learn how your organization can achieve new levels of performance by Read Now

August 7, 2010

Experience Our Training and Certification Programs

Service Strategies' offers industry leading training and certification Read Now

August 6, 2010

Engage Our Consulting Services

Service Strategies provides consulting, training, certification and Read Now

May 17, 2010

Listen your way to eService Success

This best practice Webinar titled “Listen your way to eService Success,” Read Now

April 19, 2010

How Does Your Organization Measure Case Backlog?

by: Ben Stephens, Service Strategies In a service organization there is Read Now

April 1, 2010

Services and the Big Picture

In this Best Practice Webinar titled "Services and the Big Picture" hosted Read Now

March 8, 2010

To a Worm in Horseradish, the World is all Horseradish

by Ben Stephens, Service Strategies I was reading Malcolm Gladwell’s Read Now

January 17, 2010

Making Metrics Matter – Leveraging Dashboards to Drive Change

Best Practice Webinar from Service Strategies This Best Practice Webinar Read Now

December 17, 2009

Setting the Stage for Customer Success – Executing an Effective Transition to Support Process

This Best Practice Webinar titled "Setting the Stage for Customer Success – Read Now

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Consulting Services
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  • eServices Consulting
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Training Services
  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
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  • Management Development
    • Support Supervisor
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    • Strategic Account Management
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  • Online Learning Center
Service Standards
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