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Home > Greg Coleman

Greg Coleman

May 19, 2008

Vision Solutions Earns Certification Under Service Capability & Performance (SCP) Standards

Vision Solutions noted for delivering top quality service and support for Read Now

May 13, 2008

Mentor Graphics Offers Personalized Web Support Portals; First to Earn Certification under the SCP eService Standard

Company is the only oilfield-services provider to have received such Read Now

May 7, 2008

nuBridges Customer Support Team Achieves 100% CSP Certification

Goal of 100% Customer Support Professional (CSP) Certification Underscores Read Now

May 1, 2008

Why not track the effort to close a case in support?

In the majority of the technical support centers I have had the opportunity Read Now

March 17, 2008

EMC Earns Certification Under the Prestigious Service Capability & Performance (SCP) Standards for Ninth Consecutive Year

Certification Recognizes EMC for Delivering Top Quality Customer Service Read Now

February 17, 2008

Strategies for Effective Partner Management

By: Greg Coleman, Service Strategies Many service organizations today Read Now

January 28, 2008

CompuCom Systems Achieves Certification Under the Prestigious Service Capability & Performance (SCP) Standards for 10th Consecutive Year

Certification Recognizes CompuCom for Delivering Top Quality Service; CCSI Read Now

January 25, 2008

Wind River EMEA Earns Certification Under the Prestigious Service Capability & Performance (SCP) Standards

Certification Recognises Wind River for Delivering Top Quality Read Now

January 23, 2008

Dealing with Stress with Emotional Intelligence

By: Kristin Robertson, KR Consulting Inc. Vincent Van Gogh once said, Read Now

January 23, 2008

Is This The Person To Whom I’m Speaking

By: Maureen LoBue Lily Tomlin, the author of this well-known statement, Read Now

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