• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • Register
  • Log In
  • Course Registration
  • Search
  • 858.674.4864

Service Strategies

Service and Support Consulting, Training and Certification

Menu
  • Consulting
    • Strategic Planning
    • Service Assessments
    • Change Management Consulting
    • eServices Consulting
    • Service Process Design
    • Service Operations Health Check
    • Knowledge Management Consulting
  • Training
    • Public Course Schedule
    • Online Learning Center
    • Management Development
      • Advanced Service Leadership
      • Support Supervisor
      • Support Manager
      • Field Service Manager
      • Field Service Supervisor
    • Individual Development
      • Service Representative
      • Support Professional
      • Support Specialist
      • Field Service Engineer
      • Strategic Account Management
    • Career Certification
      • Certified Support Managers
      • Certified Support Supervisors
      • Certified Field Service Supervisors
      • Certified Field Service Managers
      • Certification Exam Center
    • Educational Workshops
      • Team Leadership
      • Problem Solving
      • Communication Essentials
      • Engaging Challenging Customers
  • Service Standards
    • Support Standard
    • eService Standard
    • Field Service Standard
    • Professional Service Standard
    • SCP Features and Benefits
    • SCP Sponsor Companies
    • SCP Certified Organizations
  • Problems We Solve
  • Customers
    • Customer Success
    • Customer Testimonials
  • About Us
    • Executive Team
    • Our Partners
    • Upcoming Events
    • Company News
  • Blog
  • Contact
Home > Blog

Blog

SCP Career Certification

March 26, 2014

Service Strategies Featured in New Article on Customer Service Certification

Article Highlights the Value of Training and Certification in Advancing Read Now

Productize Your Services

March 10, 2014

On Demand Webinar – Productize Your Services

 On Demand Webinar Hosted by Service Strategies Productize Your Services: Read Now

December 12, 2013

On Demand Webinar – Building Brilliant Resident Engineers

On Demand Webinar Hosted by Service Strategies Whatever you call them Read Now

November 13, 2013

Schneider Electric Earns Certification Under the Prestigious Service Capability & Performance (SCP) Support and eService Standard

Certification Recognizes Schneider Electric for Delivering Top Quality Read Now

Research Report on Global Support Models

October 21, 2013

Research – Global Support Practices

New Research Highlights Global Support Practices in the Technology Read Now

October 9, 2013

McKesson Earns Certification under the Prestigious Service Capability & Performance (SCP) Standards

Certification Recognizes McKesson Pharmacy Systems & Automation for Read Now

October 8, 2013

Association of Support Professionals (ASP) Endorses Service Capability & Performance Standards

Standards Recognized as the Global Benchmark of Service Excellence San Read Now

Discover the Power of Chat Support

October 4, 2013

On Demand Webinar – Discover the Power of Chat

On Demand Webinar Hosted by Service Strategies Discover the Power of Read Now

July 31, 2013

Research – Chat as a Support Channel

New Research on Chat as a Support Channel Support organizations are Read Now

June 24, 2013

On Demand Webinar – Using Multi-Vendor Support to Speed Resolution

Best Practice Webinar Hosted by Service Strategies This informative Read Now

  • « Go to Previous Page
  • Page 1
  • Interim pages omitted …
  • Page 9
  • Page 10
  • Page 11
  • Page 12
  • Page 13
  • Interim pages omitted …
  • Page 52
  • Go to Next Page »

sidebar

Blog Sidebar

Recent Articles

  • Protected: 2025 eService Standard
  • Protected: 2025 Field Service Standard
  • Protected: 2025 Professional Service Standard
  • Blog
  • Community
    • Articles
    • Presentations
    • Recorded Webinars
    • Research Reports
    • SCP Example Practices
Customer Experience Update

Footer

Contact

16769 Bernardo Center Drive, Suite 1-244 | San Diego, CA 92128

858.674.4864 - Corporate | 800.552.3058 - Toll Free

info@servicestrategies.com

Social Media

FacebookTwitterGoogle +YoutubeLinkedin
Consulting Services
  • Strategic Planning
  • Service Assessments
  • eServices Consulting
  • Service Process Design
  • Knowledge Management Consulting
Training Services
  • Public Course Schedule
  • Individual Development
    • Customer Service Representative
    • Support Professional
    • Support Specialist
    • Field Service Engineer
  • Management Development
    • Support Supervisor
    • Support Manager (Virtual 8 sessions over 2 weeks)
    • Field Service Manager
    • Field Service Supervisor
    • Team Leadership
  • Account Management
    • Strategic Account Management
    • Services Pro 3.0 Advanced Workshop
    • Resident Engineer Workshop
  • Career Certification
    • Certified Support Managers
    • Certified Support Supervisors
    • Certified Field Service Managers
    • Career Certification Exam Center
  • Educational Workshops
    • Problem Solving Workshop
    • Knowledge-Centered Support
  • Online Learning Center
Service Standards
  • Support Standard
  • eService Standard
  • Field Service Standard
  • Professional Service Standard
  • SCP Features and Benefits
  • SCP Sponsor Companies
  • SCP Certified Organizations

Copyright 2025 Service Strategies, All Rights Reserved | Privacy Policy | Sitemap