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Home > Blog

Blog

December 1, 2009

Is There a Case for Direct Connect in Today’s World?

by: John Hamilton, Service Strategies Just in the past few years we have Read Now

November 17, 2009

Leveraging Alternative Support Channels to Drive Efficiency and Satisfaction

This Best Practice Webinar titled “Leveraging Alternative Support Channels Read Now

November 17, 2009

Webinar Series Features Innovative Practices for Technology Services

Webinars Offer Best Practices Presentations from Leading Service Read Now

November 1, 2009

Landmark Sets E&P Industry Standard in Customer Support for Eleventh Year

North American and Global Support Organizations Certified Under the Service Read Now

October 7, 2009

What is Your Customer’s “Statusfaction”?

by Ben Stephens, Service Strategies Escalations are the bane of all Read Now

September 17, 2009

Maximizing Investments in Supportability

This Best Practice Webinar titled ”Maximizing Investments in Supportability Read Now

August 31, 2009

Sometimes it’s Better to Let Customers Hold for Service

By Ben Stephens, Service Strategies With cost pressures throughout the Read Now

August 31, 2009

Wrong Candidates Cost Britain £12bn

By: Steve Brand, SGSA Ltd. Industry is paying a high price for poor Read Now

August 31, 2009

Six Ways to Create a Motivating Environment

By: Donna Scharfenberg, Service Strategies  Employees are motivated to Read Now

August 17, 2009

Bridging the Gap: Support and Development Collaboration

This Best Practice Webinar hosted by Service Strategies and titled: Read Now

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