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Are Typing Skills Important to Support Efficiency?
By: Ben Stephens, Service Strategies Most of the time we spend in front Read Now
Multimedia: A New Dimension in Proactive Support
By: Jennifer MacIntosh - Cognos As networked software deployments get Read Now
Global 24 x 7 Support with Nokia Enterprise Solutions
By: Sean McPartlin - Nokia This presentation will cover an overview of Read Now
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By: Jerry Concannon - Service Strategies This session will begin with an Read Now
Organizational Goals and Objectives – Reynolds & Reynolds
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Setting Customer Expectations as a Key to Customer Satisfaction
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By: Ludger Bockmann - Hewlett Packard Read Now
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By: Stuart Freemantle of Nokia at the SCP Munich Showcase Pilot Fast Read Now
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