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What Brilliant Technology Consultants Do That Good Ones Don’t (Webinar)

February 21, 2019 @ 9:00 am - 10:00 am

Field Service Supervisor Training

Join us on Thursday, February 21st at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies.

When dealing with fuzzy expectations, complex environments, and crazy timelines, “hard” technical competence is not enough. In this fast-paced and practical webinar learn the four “soft” steps of the very best consultants.

  • Repair the Despair. Have you ever seen a consulting engagement that was 100% smooth and easy? NOT! Gorilla Glue, duct tape, and baling wire are not enough. Top consultants’ first priority is to reset any impossible, or impractical expectations, and manage a personal contract of mutual agreement throughout the project.
  • Advance the Romance. The best performers know the critical importance of the client relationship and they implement proven “trust builders” from the get-go to build mutual respect.
  • Compress the Success. The clock is always ticking, and brilliant performers demonstrate quantifiable value early and often.
  • Expand the Brand. While doing the job at hand, elite consultants are constantly and proactively looking for new opportunities to improve client performance. Building upon their demonstrated competence and delivered results, their recommendations are often taken.

In this session, we’ll discuss these four steps to greatness. Join us for this informative webinar featuring special guest Dr. James “Alex” Alexander. You’ll find relevance in the topics, value in the content and enjoy the crisp, to-the-point presentation.


Register Now


Guest Speaker
James Alexander
Alexander Consulting


Dr. James “Alex” Alexander is a services pundit and Service Strategies business partner that helps product companies create and implement services strategies.

He researches, publishes, trains, and speaks on the critical issues services leaders face.


February 21, 2019
9:00 am - 10:00 am




Service Strategies
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