Join us on Thursday, May 12th at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies. Are your biggest accounts deserving of all the extra time, special effort, added concessions, and complimentary support you provide? Possibly so, but probably not. Of course, size matters. However, size is but one of the many criteriaRead Now
Join us on Thursday, January 9th at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies. Research confirms that the most powerful loyalty driver available to all organizations comes from situations most of us dread—screw-ups—the implementation that never worked or the problem fix that never stuck. The things that result in a hassleRead Now
Join us on Thursday, February 21st at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies. When dealing with fuzzy expectations, complex environments, and crazy timelines, “hard” technical competence is not enough. In this fast-paced and practical webinar learn the four “soft” steps of the very best consultants. Repair the Despair. Have youRead Now
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