On Demand Webinar : Turning Technical Experts into Brilliant SAMs
Learn about Turning Technical Experts into Brilliant SAMs (service account managers). Being technology savvy is no longer enough! Customer’s needs and wants, expectations and demands are escalating and the very best SAM’s are thinking and acting differently…are yours? In this fast-paced, research-based, experience-laced session you will learn:
- The business evolution elevating the importance of the role of the SAM
- Why the brilliant SAM is vital to driving customer success.
- What brilliant SAMs do that others don’t
- The 5 steps to becoming a pro-active, strategic-thinking, relationship-building, value-creating brilliant SAM
Boldly Be Brilliant. View this informative session featuring special guest Dr. James “Alex” Alexander. You’ll find relevance in the topics, value in the content and enjoy the crisp, to-the-point presentation. Learn More About Strategic Account Management Training
Session Date: April 20, 2017
Presenter: Dr. James “Alex” Alexander
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