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Home > 2016

Archives for 2016

December 6, 2016

Career Certification Courses Help Service Professionals Deliver Exceptional Customer Service

2017 Course Schedule Announced by Service Strategies Corp San Diego, CA, Read Now

From Traditional Frontline Personnel to Brilliant Customer Success Team

November 3, 2016

From Frontline Staff to Brilliant Customer Success Team – On Demand Webinar

Customer Success Webcast From Frontline Staff to Brilliant Customer Read Now

November 3, 2016

Kongsberg Digital Achieves Certification under Service Capability & Performance Standards

Global Support24 Team Recognized for Service Excellence San Diego, Read Now

October 11, 2016

Wrapping up our 2016 Service Industry Summit Event

View Presentations from the 2016 Service Industry Summit We just wrapped Read Now

September 23, 2016

Performance Reviews – How Often Should Support Managers Do Them?

How often should you conduct performance reviews? The best support Read Now

September 1, 2016

Customer Success Tips for Top Performance – On Demand Webinar

Customer Success Webcast Customer Success Tips for Top Performance In Read Now

July 28, 2016

Surviving a Merger or Acquisition

Surviving a Merger or Acquisition - How to Prepare Your Service Operation Read Now

July 26, 2016

Fresenius Kabi Achieves Service Capability & Performance Standards Certification for Eighth Consecutive Year

North American Field Services & Support Team Recognized for Delivering Read Now

July 25, 2016

Protected: Certified Support Professional Logo

This content is password-protected. To view it, please enter the password Read Now

Managing Virtual Service Teams

June 23, 2016

Managing Virtual Service Teams – On Demand Webinar

Managing Virtual Service Teams Webcast Managing highly skilled technical Read Now

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