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Service Strategies

Service and Support Consulting, Training and Certification

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Content from Service Strategies

Service Strategies advances service excellence by providing training, consulting, certification and industry standards programs that ensure delivery of consistent, high-quality service and support. Contact us for more information on how we can help you improve your service and support operations. Email us directly at info@servicestrategies.com, or call 858.674.4864, toll free in North America 800.552.3058.

November 2, 2015

Success, Failure and Disasters: Cisco Tests Tasks to Improve the Customer Experience

Presentation from the 2015 Service Industry SummitCisco has been monitoring Read Now

November 2, 2015

The New Responsibility of Learning in Customer Success / Support Organizations

Presentation from the 2015 Service Industry SummitThe most vital phase of Read Now

November 2, 2015

Supporting the Aftermath of a Major Cyber Security Incident – An Inside Look

Presentation from the 2015 Service Industry SummitHow many cyber security Read Now

November 2, 2015

Service Transformation and the Internet of Things

Presentation from the 2015 Service Industry SummitThe Internet of Things Read Now

November 2, 2015

A Seven Year Journey: Transition – Transformation – Results

Presentation from the 2015 Service Industry Summit Challenged with a Read Now

Service Improvement

August 20, 2015

On Demand Webinar – The Brilliant Customer Experience

A Webcast for Services and Sales LeadersCustomer experience (CX) is hot. Read Now

July 14, 2015

Teradata Customer Service Global Support Center Earns Tenth Consecutive Certification

Rigorous independent evaluation showcases Teradata’s continued commitment Read Now

June 4, 2015

Service Strategies Honored for Delivering World-Class Customer Experiences

Company Receives Prestigious NorthFace ScoreBoard Award for Exceeding Read Now

May 28, 2015

Wind River Achieves Certification Under Service Capability & Performance Standards for Ninth Consecutive Year

    ALAMEDA, Calif. – May 28, 2015 – Wind River®, a global Read Now

May 28, 2015

Fresenius Kabi Recognized by Service Strategies for Technical Service Excellence

    North American Technical Services Team Earns Read Now

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