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Service Strategies

Service and Support Consulting, Training and Certification

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Content from Service Strategies

Service Strategies advances service excellence by providing training, consulting, certification and industry standards programs that ensure delivery of consistent, high-quality service and support. Contact us for more information on how we can help you improve your service and support operations. Email us directly at info@servicestrategies.com, or call 858.674.4864, toll free in North America 800.552.3058.

Service Industry Summit - Asia Pacific

May 21, 2013

2013 Asia Pacific Summit Presentations

Service Industry Summit - Asia PacificConference Read Now

May 6, 2013

On Demand Webinar – Conversations That Get Results and Inspire Collaboration

On Demand Webinar This On Demand webinar features noted author and Read Now

Leading Rockstar SAMS

January 24, 2013

On Demand Webinar – Rock Star Service Account Management

In this fast-paced, experienced based one-hour session, attendees learned Read Now

From Free to Fee

November 1, 2012

Creating Profitable Growth Through Services

Presentation delivered at the 2012 Service Industry Summit Abstract As Read Now

November 1, 2012

A Road Map for a Federated Business Model

Presentation delivered at the 2012 Service Industry Summit Abstract Learn Read Now

Creating a Latte Support Experience

November 1, 2012

Creating a Latte Support Experience

Presentation delivered at the 2012 Service Industry Read Now

Account Management Staffing

November 1, 2012

Models for Account Management Staffing

Presentation delivered at the 2012 Service Industry Read Now

November 1, 2012

Optimizing the Service Organization

Presentation delivered at the 2012 Service Industry Read Now

Transforming Services in the World of Life Sciences

November 1, 2012

Transforming Services in the World of Life Sciences

Presentation delivered at the 2012 Service Industry Read Now

Conversations for Creating Star Performers (Presentation)

November 1, 2012

Conversations for Creating Star Performers (Presentation)

Presentation delivered at the 2012 Service Industry Summit Abstract The Read Now

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