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Service Strategies

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Home > Greg Coleman

Greg Coleman

Achieve High Customer Satisfaction

March 12, 2015

Support Team Achieves Amazing 98.6% Customer Satisfaction

  Congratulations to our friends at InsideView for achieving 98% Read Now

SCP Standards

January 27, 2015

Epicor Eagle Earns Prestigious Service Capability and Performance Standards Certification

Business Management Solution Support Team Recognized for Delivering Top Read Now

May 22, 2014

On Demand Webinar – The Brilliant Service Account Manager

The Brilliant Service Account Manager: Orchestrator of the Customer Read Now

Drivers for Growth Research

April 15, 2014

New Research Identifies Drivers for Growth

Advanced services help companies grow faster and create better profit Read Now

SCP Career Certification

March 26, 2014

Service Strategies Featured in New Article on Customer Service Certification

Article Highlights the Value of Training and Certification in Advancing Read Now

June 24, 2013

On Demand Webinar – Using Multi-Vendor Support to Speed Resolution

Best Practice Webinar Hosted by Service Strategies This informative Read Now

Productize Your Services

June 14, 2013

Solving the Mystery of Measuring Service Deflection

On Demand Webinar from Service Strategies - Solving the Mystery of Read Now

Webinar - Low Cost, High Value Services

September 24, 2012

Low Cost, High Value Services – Should You Change Your Service Model

Best Practice Webinar Hosted by Service Strategies This informative Read Now

December 1, 2011

The Journey Through Global Unification

Having grown through acquisition over the past several years, the Read Now

October 10, 2011

Presentations – 2011 Service Industry Summit

Thanks to everyone who presented at the 2011 Service Industry Summit event Read Now

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